logo
  • Home
  • Products
  • About Us
  • Gallery
  • Contact Us
  • Login
  • Sign Up

There is no item in your cart

logo

There is no item in your cart

logo

RETURN / REPLACEMENT / REFUND / CANCELLATION POLICY

 

We are here for you!

OSO by Only and Surely Organic Agro products Pharmacy is here to help you with your product concerns.

Shipping Policy

All orders are shipped within 2 days from the date of order.
On request, in-city (Mumbai) orders can be shipped on the same date as well.

Delivery Rates

  • Free Shipping for Orders above Rs. 499 in selected PIN CODES of Delhi NCR .
  • Rs. 50 Delivery Charge per kg for Orders in Delhi NCR & Uttarakhand.
  • Rs. 60 per kg Delivery Charge for Orders Others states (Across India).
  • Delivery Charges for International Order are at actual.

Delivery Timeline

Local or In-city orders will be delivered within 3 to 4 working days.
For orders from the state of Maharashtra will be delivered within 5 to 7 working days.
For orders outside of the state of Maharashtra will be delivered within 7 to 10 working days.
For International order, delivery schedule is as per the prescribed timeline by the courier partner.

All order are prepared to reach you within the stated timeline, however, restriction arising due to unforeseen circumstances may cause a delay of the same.

Return / Replacement / Refund Policy

  • Customers are eligible for a return/replacement/refund only in a situation of manufacturing defects.
  • In a case of manufacturing defects or mishandle by courier, customers can connect with us within 24 hours of delivery.
  • Customers are requested to share photographs of the damaged product for investigation purposes.
  • Upon investigation, a suitable solution will be offered to the consumer.
  • Important Note: Honey Crystallisation is a natural phenomenon and therefore – Crystallised honey will not be accepted for return, replacement, or refund.

Cancellation Policy

  • Cancellations accepted within an hour of order placement.
  • Cancellations are subjective to status of dispatch.

Contact us

Email: onlyandsurely@gmail.com
Call or Whatsapp: 9897788394

 

Only & Surely Organic
M/S. Only & Surely Organic (OSO) Agro Products is a Partnership firm, formed to process and market organic food only. To start with, firm will establish a Honey Processing Plant to process organic honey in God’s Land, Haridwar in Uttrakhand State of India, situated around divine Ganges.

Quick Links
  • About us
  • Our Products
  • Terms & Conditions
  • Privacy Policy
  • Refund and Returns Policy
Get in Touch

Honey Processing Unit
Only & Surely Organic Agro Products
Khata no.167, Khasra No.271, Gram Mustafabad,
Pargana Jwalapur,Taluq and Distt/ Haridwar – 249404, Uttarakhand

Jaggery & Khandsari Unit
Nikhalus Organic Producers Federation
Vill. Sultanpur Sabatwali, Roorkee, Haridwar

+91 989 778 8394
Email Us 

© 2021 OSO - Only & Surely Organic (OSO) Agro Products.